Transparency first
Our Policies
No fine print, no surprises. Here's the short version â with links to the full legal text for each policy.
Shipping & Delivery
FastRest of world: $14.99 USD â delivered in approximately 1 week.
- Orders processed within 1 business day
- All orders include tracking â check your confirmation email
- Customs duties for international orders are the customer's responsibility
- Lost or delayed? Contact us and we'll sort it same day
Returns & Refunds
30-Day Guarantee- Contact us with your order number to start a return
- We cover return shipping â always
- Refunds processed to your original payment method within 5â10 business days
- EU customers have 14-day statutory right of withdrawal on top of our guarantee
- Damaged or wrong item? Contact us with a photo and we'll fix it immediately
Privacy
GDPR- Name, email & address used to fulfill your order
- Payment processed securely via Shopify â we never see your card details
- We use Meta & TikTok pixels for advertising â you can opt out any time
- EU/GDPR rights: access, correct, or delete your data at any time
- Questions? Contact us
Terms of Service
Legal- TapeTox is a cosmetic product â not a medical treatment
- All content on this site is owned by TapeTox / Jonathan Claesson (Enskild firma)
- Prices in USD, subject to change
- Governed by Swedish law
- Questions? Contact us
Cookies
Transparency- Essential: required for cart, checkout, and login to work
- Analytics: Google Analytics â helps us understand what's working
- Marketing: Meta & TikTok pixels for retargeting ads
- Manage preferences via your browser settings
- Questions? Contact us
Still have questions?
Our support queue is open. We reply within 24 hours â every day, no bots.
Contact Us â